Privacy Policy

Last updated: January 2025

At Wellness Wagon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal details: Name, email, phone number, address.
  • Account information: Meal preferences, dietary requirements, delivery instructions.
  • Payment information: Handled securely by our payment partners — not stored on our servers.
  • Usage data: Pages visited, device type, browser, IP address.

2. How We Use Your Information

Your information is used to:

  • Provide meal delivery and subscription services.
  • Improve meal recommendations and personalization.
  • Process payments and manage subscriptions.
  • Send updates, offers, and important service notifications.
  • Enhance our website performance and user experience.

3. Cookies & Tracking

We use cookies and analytics tools (Google Analytics, Meta Pixel, etc.) to improve site performance and understand how users interact with our website.

You can disable cookies at any time through your browser settings.

4. Sharing Your Information

We do not sell your data. We may share your information only with:

  • Trusted delivery partners
  • Payment processors
  • Email notification services
  • Analytics providers (aggregated, anonymous data)

5. Data Storage & Security

Your information is stored securely using modern encryption and security protocols. We take all reasonable measures to protect your data against unauthorized access.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt-out of marketing emails
  • Export your data

7. Marketing Communications

You may receive emails about new meals, offers, or subscription updates. You can unsubscribe at any time through the link included in all emails.

8. Children's Privacy

We do not knowingly collect information from children under 13. If you believe your child provided data, please contact us and we will remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated date will always be shown at the top of this page.

10. Contact Us

If you have questions about our Privacy Policy, please contact us at:

Email: info@wellnesswagon.com
Phone: +64 7 123 4567
Address: 1/13 James Street, Whakatane 3120, Bay of Plenty, New Zealand